At Páparede, we are dedicated to delivering your art with care. Below you will find detailed information about our shipping and delivery policies for customers within European countries.
Shipping Destinations
We currently ship exclusively to countries within Europe. Please contact us if you have questions about shipping to your location.
Shipping Costs
Shipping costs are calculated based on the size and weight of the order, as well as the destination country. The exact shipping cost will be provided at checkout. For orders above 100€, we offer free standard shipping.
Processing Times
Our products are typically ready for shipping within 2-5 business days after the order is placed. Custom orders may require additional processing time, which will be communicated at the time of the order.
Delivery Times
Delivery times vary based on the destination:
Within Portugal: 2-4 business days.
Other European countries: 5-10 business days.
Please note that these are estimated times and can vary due to factors outside of our control.
Customs and Import Taxes
Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Packaging
Prints and photographs are carefully packaged in protective sleeves and sturdy mailers. Larger prints may be shipped in a tube. We ensure that all packaging materials are as environmentally friendly as possible.
Tracking your Order
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order’s progress.
Damaged Items
If your order arrives damaged, please contact us immediately with photographic evidence so we can address the issue.
Lost or Delayed Orders
In the rare event that your order is lost or significantly delayed, please contact us. We will work with the shipping provider to resolve the issue.
Contact Us
For any shipping-related inquiries, please reach out to us via our contact page. We are here to assist you.